Thank donors faster, in your own voice
The fastest way to thank donors without sounding robotic is to have a personal draft ready the same day a gift arrives, then have a person on your team read it, adjust it and send it. Russ to the Rescue builds that around how you already work, with gift records kept in one place, at a fixed price starting at $1,000.
Texts come straight to my phone.
Does this sound like your office?
- Thank-you notes go out weeks after the gift, when someone finally has an afternoon.
- Gift records live in three places: the bank deposit, a spreadsheet and somebody's email.
- Every note starts from a blank page, or they all sound exactly the same.
- At year end, pulling together who gave what takes days.
- You worry a donor slipped through the cracks.
What changes when thank-yous are ready the same day?
Before: Notes go out weeks late
After: A personal draft is waiting the day the gift arrives
Before: Every note starts from scratch
After: Drafts include the donor's name, gift and history, in your organization's voice
Before: Gift records in three places
After: One record of every gift, kept in your accounts
Before: Year-end lists take days
After: Who gave what is already organized
Before: Worry that someone was missed
After: You can see at a glance which gifts still need a thank-you
Donors hear from you while the gift still feels fresh, and your team spends its time on the personal touches only people can add.
How does it work?
We look at how gifts come in today. Online donations, checks, event tickets, recurring gifts. Every organization's mix is different.
I bring your gift records into one place. If you already use a donor list, a spreadsheet or a donation provider that works, I'll set it up properly and connect it rather than replace it.
A draft is ready when a gift arrives. It uses the donor's name, the gift and anything you already know, like "thank you for your third year of support," written in your organization's voice.
A person reads every thank-you before it goes out. Your team edits, adds a personal line and sends. Nothing goes out in your name without someone on your team reading it.
I train your team and hand it over, with a plain-English guide for whoever handles gifts next.
Will it sound robotic?
Not if it's done right, and that's why a person stays in the loop. The draft gets the facts right and saves you the blank page. Your team adds the warmth: a line about the event they came to, a note about what their gift will do. We'll work on the wording together until the drafts sound like you.
If your organization would rather write every note by hand, that's fine too. Having gift records in one place and a clear list of who still needs a thank-you saves time on its own.
What does it cost?
Donor thank-yous and records are a common first system, and builds start at a fixed price of $1,000. Your one-page plan gives you the exact price and timeline before any work starts. See pricing for what's included.
Will our team be able to use it?
Yes. If someone on your team can read an email and click send, they can use this. I train whoever handles gifts, and the handover guide covers the everyday steps, so it keeps working when roles change.
Questions people ask
Does AI send thank-you notes on its own?
No. AI can draft a note, but a person on your team reads every thank-you and decides when it goes out.
Where does our donor information live?
In accounts your organization owns and controls. I set up access carefully and show you exactly where your data lives and who can see it.
Can it handle checks and cash, not just online gifts?
Yes. We'll set up a simple way to record offline gifts so every donor gets thanked, not only the ones who gave online.
Can it help with year-end giving summaries?
Yes. Because every gift is recorded as it comes in, year-end summaries can be prepared for your team to review and send. Tax questions are best left to your accountant.
Who you'll work with
I'm Russ, a neighbor in Mendham. I answer my own phone, and I'm happy to meet at your office or by phone or video. More about me.
Next step
Tell me how a gift gets thanked today, from the moment it arrives. Text me, and we'll find 30 minutes to talk.